When issues are new or complicated, we like to support you by seeing exactly what you are seeing in Dashflow or showing you exactly what we are doing in Dashflow.
This requires Zoom videoconferencing. Just get your free ZOOM Cloud Meetings app by downloading from the App Store. Zoom lets you share Dashflow on your iPad or iPhone screen with us—or us to show you our Dashflow screen—as you may recall from an online demo. |
Just do the following after joining your Zoom meeting:
1. Tap on the screen anywhere to reveal the tool bar —currently the relevant tools appear in the bottom margin in the iPhone and on the top margin in the iPad-- and locate the Share Content icon. 2. Tap on Share Content to get a popup menu (iPhone) or dropdown menu (iPad). |
3. Tap on "Screen" in the dropdown/popup menu to view the broadcasting option.
4. Tap on "Start Broadcast". You will see a 3-2-1 countdown to starting. 5. Once started (i.e. "Stop Broadcast" appears), tap anywhere on the grey-white space and the Zoom window will state that you are now sharing your screen. 6. At this point return to the HOME screen in the usual way (swiping up or double-tap on the Home Button), and start Dashflow. |
STOPPING SHARING: You can stay in the meeting but stop sharing at anytime by returning to this Zoom screen and tapping on the "Share Content" icon in the top margin, which now has a red X.
Leaving or ending the meeting will also stop the screen sharing. |